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BulkText Messaging
 

Frequently Asked Quesions


Q: How many contacts can I send a text message to at one time?

A: You can send text messages to an unlimited list of contacts based on the CSV file you upload.


Q: Do the text messages go out all at once?

A: No. BulkText Messaging paces your messages so your phone operators are not overwhelmed with calls. The delay can be set from 30-3600 seconds between messages.


Q: I'm uploading an Excel file but it is not working?

A: Save your file as .CSV (Comma Separated Value) from your save options in Excel. Make sure the columns are in the right order and the phone number in the right format.


Q: I want to send a text message at a later date, can I do that?

A: Yes, choose the date and time you want to send your text messages and they will go out to your contact list based on your preference.


Q: Can I get a report of the contacts the text messages reached?

A: Yes, reporting is available depending on the level of your account and the type of messages you send.


Q: Can I customize individual messages?

A: Yes. In the .csv file, columns B through Z can contain individual bits of information associated with the cellular number in column A. These bits can be inserted into the message by placing %[column letter] anywhere in the message where that bit should go.


Q: Is BulkText Messaging Compliant with SMS laws?

A: Yes. BulkText Messaging is engineered to meet or exceed FCC standards. BulkText Messaging ensures that all subscribers can opt-out quickly, easily, and permanently from unwanted SMS communications.


Q: Is BulkText Messaging safe and secure to use?

A: Yes. We respect your privacy. We never sell or share your information with anyone!
BulkText Messaging takes all appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.


Q: Can BulkText Messaging be integrated into the existing software we are currently using?

A: Yes, API Intergaration is available. Easily integrated BulkText Messaging with your existing systems or applications for seamless operations.
 
BulkText Messaging can also develop custom solutions tailored to specific needs or workflows, leveraging API for greater control and flexibility.
 
BulkText messaging solutions include advanced analytics and reporting tools to measure the effectiveness of your communication and marketing campaigns, ensuring you can optimize your strategies based on data-driven insights.


Q: Does BulkText Messaging include nationwide coverage?

A: Yes, BulkText Messaging includes nationwide coverage.
 
Our web-based text messaging services are available in the United States (including Alaska and Hawaii) and Canada.


Q: Where is BulkText Messaging located?

A: BulkText Messaging is a Contact Wireless service located in Albuquerque, New Mexico at 1600 Eubank Blvd. NE, Bldg B, Albuquerque, NM 87112